Haryana Tourism Policy






Government of Haryana
R F D
(Results-Framework Document) for


Tourism


(2015-2016)

















Confirmation mail of RFD Submission has been sent to the user's email Id: haryanatourism@gmail.com and Organisation's Email Id: dir@nic.in
Generated on 03/06/2015 3.09 PM

Results-Framework Document (RFD) for Tourism-(2015-2016)


Section 1:
Vision, Mission, Objectives and Functions
Vision
To position Haryana as an important tourist desination

Mission


To increase tourists footfalls in HaryanaUpgradation and improvement in tourism infrastructureTo promote private sector investment in tourism sectorTo upgrade and enhance tourism services to international levelDevelopment of Rural/village tourism


Objectives

1 Use of technology to improve quality of tourism services and increase tourist footfall

2 To create/maintain new/existing infrastructure for tourism in the State

3 Creation of tourism related infrastructure funded under circuits & destinations by MoT

4 To encourage private sector investment in the tourism in PPP mode

5 To create employment opportunities in the State

6 To revamp the Organization Structure of Haryana Tourism Corporation

7 To promote Tourism and aggressivly Publicize Haryana as a Major National and International Destination

8 To strengthen the Finalicial Health of Haryana Tourism


Functions


1 To develop tourism infrastructure in the Public sector and private sector

2 To encourage/facilitate the private investors in setting up of tourism/hotel projects

3 Formulation/implementation of tourism policy

4 Tourist Services-Supply of information, reservation of accommodation and provision of other amentities

5 Construction/maintenance of tourist infrastructure

6 Establishment, budget and accounts matters

7 Human resource development in tourism sector







Generated on 03/06/2015 3.0




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%
[1] Use of technology to improve quality of tourism services and increase tourist footfall 6.00 [1.1] Mobile Apps for online room booking system [1.1.1] Design and
Development of Mobile Apps for online room booking system of Haryana Tourism Date 2.00 31/10/2015 30/11/2015 31/12/2015 31/01/2016 31/03/2016
[1.2] Implementation of Integrated Hotel Management Software in Tourist Complexes [1.2.1] Installation of
Integrated Hotel Management Software in Tourist Resorts No. 2.00 4 3 2 1 0
[1.3] selection of channel partner [1.3.1] Appointment of
channel partner for marketing of HTC through web agents. Date 2.00 30/09/2015 31/12/2015 31/01/2016 31/03/2016 --
[2] To create/maintain new/existing infrastructure for tourism in the State 43.00 [2.1] Establishment/ Setting up of IHMs, Convention Centres/ Porta Cabins/Banquet Halls and Construction/ Renovation of Rooms, Restaurant/ Bar/ Fast Foods and Kitchens [2.1.1] Construction of
convention center at Flamingo Tourist complex, Hisar Date 2.00 31/08/2015 30/09/2015 31/10/2015 31/12/2015 31/03/2016
[2.1.2] Construction of
SIHM at Yamuna Nagar Date 5.00 31/08/2015 30/09/2015 31/10/2015 31/12/2015 31/03/2016
[2.1.3] Construction of
convention hall in tourist complex gauriyya bahadurgarh Date 2.00 30/06/2015 31/08/2015 31/10/2015 31/12/2015 31/03/2016
[2.1.4] Construction of
Multipurpose Hall including Date 2.00 30/11/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%
infrastructure works etc. Pipli
[2.1.5] Upgradation &
structural change in existing building & re-modeling of ar expansion of room & fast Food centre at existing tourist complex.
Construction of new building bar restaurant public toilet kitchen store pantry reception gift shop etc at Hodel Date 2.00 31/07/2015 31/10/2015 31/12/2015 29/02/2016 31/03/2016
[2.1.6] Construction of
shop,ATM room and other infrastructure work at Jungle Babbler tourist complex dharuhera Date 2.00 31/07/2015 30/09/2015 31/12/2015 31/01/2016 31/03/2016
[2.1.7] Construction of shop room and other infrastructure work at surkhab tourist complex at Sirsa Date 2.00 30/06/2015 31/08/2015 31/10/2015 31/12/2015 31/03/2016
[2.1.8] Construction of
health club in Golf Course Faridabad Date 2.00 30/09/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%

[2.1.9] Construction of
ATM room at petrol pump and allied works at Aravali Golf Course Faridabad Date 2.00 31/08/2015 31/10/2015 31/12/2015 29/02/2016 31/03/2016
[2.1.10] Construction of
multipurpose hall kitchen 4 nos rooms kitty party room conference room public toilets sun station rooms with electric sub station DG sets air conditioning of multipurpose hall fire fighting security system including parking and landscaping at adjoining HUDA Gymkhana club Jagadhari yamuna nagar Date 2.00 31/10/2015 30/11/2015 31/12/2015 29/02/2016 31/03/2016
[2.1.11] Construction of
multipurpose hall with with toilet pantry and up gradation of existing parking kitchen at tourist complex grey Date 2.00 31/07/2015 30/09/2015 31/12/2015 31/01/2016 31/03/2016




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%
pelican yamuna nagar
[2.1.12] Construction of
shop,ATM room and other infrastructure work at Sandpiper Tourist Complex Rewari Date 1.00 31/08/2015 31/10/2015 31/12/2015 29/02/2016 31/03/2016
[2.1.13] Construction of ATM room and other infrastructure work at Neelkanthi Tourist complex kurukshetra Date 1.00 31/08/2015 31/10/2015 31/12/2015 29/02/2016 31/03/2016
[2.1.14] Construction of staff quarter principal residence etc at IHM Rohtak Date 2.00 30/09/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016
[2.1.15] Construction of
Motel,Bar Parking road at Flamingo Hisar Date 2.00 30/09/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016
[2.1.16] Construction of 4
rooms additional rooms and other infrastructure work at jungle babbler Dharuhera Date 2.00 30/09/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%
[2.1.17] Converstion of
covered varanda into rooms at tourist compled ballbhgarh Date 1.00 30/09/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016
[2.1.18] Renovation of rooms and fast food centre at tourist complex panipat and other works Date 1.00 30/09/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016
[2.1.19] Renovation of bar at kingfisher tourist complex Ambala Date 1.00 30/09/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016
[2.1.20] Infrastructure in
Surajkund Crafts Mela Date 2.00 31/12/2015 31/01/2016 29/02/2016 15/03/2016 31/03/2016
[2.1.21] Upgradation of road in Surajkund Complex Date 1.00 30/09/2015 31/12/2015 31/01/2016 29/02/2016 31/03/2016
[2.1.22] Construction of new rooms in various Tourist Complex Date 2.00 31/10/2015 30/11/2015 31/12/2015 29/02/2016 31/03/2016
[2.1.23] Renovation of rooms in various tourist complexes Date 2.00 31/10/2015 30/11/2015 31/12/2015 29/02/2016 31/03/2016
[3] Creation of tourism related infrastructure funded under circuits & destinations by MoT 8.00 [3.1] Development of Tourism Circuits [3.1.1] Completion of
Construction Work of Yamuna Nagar - Panchkula - Poanta Sahib Circuit Phase- I Date 2.00 30/06/2015 31/07/2015 30/09/2015 29/02/2016 31/03/2016




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%
[3.1.2] Completion of
Construction Work of Panipat - Kurukshetra - Pinjore Circuit Phase II Date 2.00 30/06/2015 31/07/2015 30/09/2015 29/02/2016 31/03/2016
[3.2] Development of Heritage Circuit at Mahendergarh & Madhogarh [3.2.1] Preparation of
RFP/DCA &
submission to HIDB/GOI Date 2.00 31/08/2015 30/11/2015 31/12/2015 29/02/2016 31/03/2016
[3.3] Development of Kurukshetra under Krishna Circuit [3.3.1] Preparation of DPR and Submission to Govt of India for approval. Date 2.00 31/08/2015 30/11/2015 31/12/2015 29/02/2016 31/03/2016
[4] To encourage private sector investment in the tourism in PPP mode 4.00 [4.1] Surajkund Nature Retreat on PPP basis [4.1.1] Submission of RFP / DCA to HIDB for approval Date 1.00 31/08/2015 31/10/2015 31/12/2015 29/02/2016 31/03/2016
[4.2] Integrated Tourism Resort cum spa at Mallah [4.2.1] Issue of Tender for development of integrated Tourism Resort cum spa at Mallah Date 1.00 31/08/2015 31/10/2015 31/12/2015 29/02/2016 31/03/2016
[4.3] Development of amusement park at Rohtak [4.3.1] Issue of Tender for development of amusement park at Rohtak Submission of RFP/DCA Date 1.00 30/06/2015 31/08/2015 30/09/2015 31/12/2015 31/03/2016
[4.4] Camping Site at Damdama Submission of RFP/DCA [4.4.1] Issue of tender for Camping Site at Damdama Date 1.00 31/08/2015 31/10/2015 31/12/2015 29/02/2016 31/03/2016
[5] To create employment opportunities in the State 13.00 [5.1] Implementation of "Hunar- Se-Rozgar Tak" Scheme [5.1.1] Candidates to be
Trained by IHMs, Kurukshetra/ No. 7.00 1525 1370 1220 1066 914




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%
Rohtak/ Faridabad/Panipat
[5.1.2] Canditates to be
trained by Haryana Tourism Tourist Resorts No. 6.00 1380 1245 1104 966 830
[6] To revamp the Organization Structure of Haryana Tourism Corporation 6.00 [6.1] Restrucuring of Staff of Haryana Tourism Corporation [6.1.1] Proposal of
Restructuring of Haryana Tourism Corporation Is sent to HBPE for approval Date 3.00 30/06/2015 30/09/2015 31/10/2015 31/12/2015 31/03/2016
[6.2] Framing of Service Rules of Haryana Tourism Corporation [6.2.1] Proposal of Service Rules of Haryana Tourism Corporation Is sent to HBPE for approval Date 3.00 30/06/2015 30/09/2015 31/10/2015 31/12/2015 31/03/2016
[7] To promote Tourism and aggressivly Publicize Haryana as a Major National and International Destination 8.00 [7.1] Marketing and Publicity of the tourism products to attract Domestic and Foreign Tourists [7.1.1] Participation in
domestic / International seminar/exhibition- ITM, TTF, PATA,CII, SATTE, WTM,
London, ITB Berlin, etc.Organising Fairs Baisakhi Festival, Mango Mela, Heritage Festival and Surajkund International Crafts Mela. Road ws itan cities with the help of tour operators or by No. 7.00 5 4 3 2 1




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%
engaging event management company. Special packages for Chandigarh-Pinjore- Chandigarh; Chandigarh-Morni- Chandigarh; Chandigarh- Kurukshetra- Chandigarh along with transport facilities.
[7.2] Marketing of Haryana Tourism through Electronic
/Print Media [7.2.1] Engaging Event
Management Company/Tourism Ambassador for highlighting places of tourist interest in Haryana through print advertisements and other publicity material of Haryana Tourism A 20- second TV commercial and a radio jingle to be made with brand ambassador endorsing Haryana Tourism’s Tourist Date 1.00 30/09/2015 31/10/2015 30/11/2015 31/12/2015 31/01/2016




Objective
Weight
Action
Success Indicator
Unit
Weight Target / Criteria Value
Excellent Very Good Good Fair Poor
100% 90% 80% 70% 60%
Complexes.
[8] To strengthen the Finalicial Health of Haryana Tourism 2.00 [8.1] Increasing profitability of Tourist Complexes of Haryana Tourism Corporation [8.1.1] Profitability of
Tourist Complexes of Haryana Tourism Corporation will be increase by 25% during the year 2015-16 % 2.00 25 22 20 17 15

* Efficient functioning of RFD. 4.00 Finalize a strategic plan. Finalize the strategic plan for the next year. Date 2.0 24/02/2016 25/02/2016 26/02/2016 27/02/2016 28/02/2016
Timely submission of draft for approval. On-time submisssion. Date 2.0 25/05/2015 29/05/2015 15/06/2015 25/06/2015 30/06/2015
* Improving internal efficiency/responsiveness/services delivery of department 6.00 Develop RFDs for all responsibility centres. percentage of RCc covered % 2.0 100 90 80 70 60
Implementation of Harsamadhan Percentage of complaints resolved within prescribed timline. % 2.0 100 90 80 70 60
Delivery of services as per Citizen Charter. Percentage of targeted services % 2.0 100 90 80 70 60
* Mandatory Objective(s)



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
[1] Use of technology to improve quality of tourism services and increase tourist footfall [1.1] Mobile Apps for online room booking system [1.1.1] Design and
Development of Mobile Apps for online room booking system of Haryana Tourism Date -- -- 30/11/2015 -- --
[1.2] Implementation of Integrated Hotel Management Software in Tourist Complexes [1.2.1] Installation of
Integrated Hotel Management Software in Tourist Resorts No. -- -- 3 -- --
[1.3] selection of channel partner [1.3.1] Appointment of
channel partner for marketing of HTC through web agents. Date -- -- 31/12/2015 -- --
[2] To create/maintain new/existing infrastructure for tourism in the State [2.1] Establishment/ Setting up of IHMs, Convention Centres/ Porta Cabins/Banquet Halls and Construction/ Renovation of Rooms, Restaurant/ Bar/ Fast Foods and Kitchens [2.1.1] Construction of
convention center at Flamingo Tourist complex, Hisar Date -- -- 30/09/2015 -- --
[2.1.2] Construction of SIHM at Yamuna Nagar Date -- -- 30/09/2015 -- --
[2.1.3] Construction of
convention hall in tourist complex gauriyya bahadurgarh Date -- -- 31/08/2015 -- --



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
[2.1.4] Construction of
Multipurpose Hall including infrastructure works etc. Pipli Date -- -- 31/12/2015 -- --
[2.1.5] Upgradation &
structural change in existing building & re- modeling of ar expansion of room & fast Food centre at existing tourist complex. Construction of new building bar restaurant public toilet kitchen store pantry reception gift shop etc at Hodel Date -- -- 31/10/2015 -- --
[2.1.6] Construction of
shop,ATM room and other infrastructure work at Jungle Babbler tourist complex dharuhera Date -- -- 30/09/2015 -- --
[2.1.7] Construction of shop room and other infrastructure work at surkhab tourist complex at Sirsa Date -- -- 31/08/2015 -- --
[2.1.8] Construction of health club in Golf Course Faridabad Date -- -- 31/12/2015 -- --



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
[2.1.9] Construction of ATM room at petrol pump and allied works at Aravali Golf Course Faridabad Date -- -- 31/10/2015 -- --
[2.1.10] Construction of
multipurpose hall kitchen 4 nos rooms kitty party room conference room public toilets sun station rooms with electric sub station DG sets air conditioning of multipurpose hall fire fighting security system including parking and landscaping at adjoining HUDA Gymkhana club Jagadhari yamuna nagar Date -- -- 30/11/2015 -- --
[2.1.11] Construction of
multipurpose hall with with toilet pantry and up gradation of existing parking kitchen at tourist complex grey pelican yamuna nagar Date -- -- 30/09/2015 -- --



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
[2.1.12] Construction of
shop,ATM room and other infrastructure work at Sandpiper Tourist Complex Rewari Date -- -- 31/10/2015 -- --
[2.1.13] Construction of ATM room and other infrastructure work at Neelkanthi Tourist complex kurukshetra Date -- -- 31/10/2015 -- --
[2.1.14] Construction of staff quarter principal residence etc at IHM Rohtak Date -- -- 31/12/2015 -- --
[2.1.15] Construction of
Motel,Bar Parking road at Flamingo Hisar Date -- -- 31/12/2015 -- --
[2.1.16] Construction of 4
rooms additional rooms and other infrastructure work at jungle babbler Dharuhera Date -- -- 31/12/2015 -- --
[2.1.17] Converstion of covered varanda into rooms at tourist compled ballbhgarh Date -- -- 31/12/2015 -- --
[2.1.18] Renovation of rooms and fast food centre at tourist Date -- -- 31/12/2015 -- --



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
complex panipat and other works
[2.1.19] Renovation of bar at kingfisher tourist complex Ambala Date -- -- 31/12/2015 -- --
[2.1.20] Infrastructure in
Surajkund Crafts Mela Date -- -- 31/01/2016 -- --
[2.1.21] Upgradation of road in Surajkund Complex Date -- -- 31/12/2015 -- --
[2.1.22] Construction of new rooms in various Tourist Complex Date -- -- 30/11/2015 -- --
[2.1.23] Renovation of rooms in various tourist complexes Date -- -- 30/11/2015 -- --
[3] Creation of tourism related infrastructure funded under circuits & destinations by MoT [3.1] Development of Tourism Circuits [3.1.1] Completion of
Construction Work of Yamuna Nagar - Panchkula - Poanta Sahib Circuit Phase- I Date -- -- 31/07/2015 -- --
[3.1.2] Completion of
Construction Work of Panipat - Kurukshetra - Pinjore Circuit Phase II Date -- -- 31/07/2015 -- --
[3.2] Development of Heritage Circuit at Mahendergarh & [3.2.1] Preparation of
RFP/DCA &
submission to Date -- -- 30/11/2015 -- --



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
Madhogarh HIDB/GOI
[3.3] Development of Kurukshetra under Krishna Circuit [3.3.1] Preparation of DPR and Submission to Govt of India for approval. Date -- -- 30/11/2015 -- --
[4] To encourage private sector investment in the tourism in PPP mode [4.1] Surajkund Nature Retreat on PPP basis [4.1.1] Submission of RFP / DCA to HIDB for approval Date -- -- 31/10/2015 -- --
[4.2] Integrated Tourism Resort cum spa at Mallah [4.2.1] Issue of Tender for development of integrated Tourism Resort cum spa at Mallah Date -- -- 31/10/2015 -- --
[4.3] Development of amusement park at Rohtak [4.3.1] Issue of Tender for development of amusement park at Rohtak Submission of RFP/DCA Date -- -- 31/08/2015 -- --
[4.4] Camping Site at Damdama Submission of RFP/DCA [4.4.1] Issue of tender for Camping Site at Damdama Date -- -- 31/10/2015 -- --
[5] To create employment opportunities in the State [5.1] Implementation of "Hunar-Se-Rozgar Tak" Scheme [5.1.1] Candidates to be
Trained by IHMs, Kurukshetra/ Rohtak/ Faridabad/Panipat No. -- -- 1370 -- --
[5.1.2] Canditates to be
trained by Haryana Tourism Tourist Resorts No. -- -- 1245 -- --



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
[6] To revamp the Organization Structure of Haryana Tourism Corporation [6.1] Restrucuring of Staff of Haryana Tourism Corporation [6.1.1] Proposal of
Restructuring of Haryana Tourism Corporation Is sent to HBPE for approval Date -- -- 30/09/2015 -- --
[6.2] Framing of Service Rules of Haryana Tourism Corporation [6.2.1] Proposal of Service Rules of Haryana Tourism Corporation Is sent to HBPE for approval Date -- -- 30/09/2015 -- --
[7] To promote Tourism and aggressivly Publicize Haryana as a Major National and International Destination [7.1] Marketing and Publicity of the tourism products to attract Domestic and Foreign Tourists [7.1.1] Participation in
domestic / International seminar/exhibition- ITM, TTF, PATA,CII, SATTE, WTM, London,
ITB Berlin, etc.Organising Fairs Baisakhi Festival, Mango Mela, Heritage Festival and Surajkund International Crafts Mela. Road ws itan cities with the help of tour operators or by engaging event management company. Special packages for Chandigarh-Pinjore- Chandigarh; Chandigarh-Morni- Chandigarh; Chandigarh- No. -- -- 4 -- --



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
Kurukshetra- Chandigarh along with transport facilities.
[7.2] Marketing of Haryana Tourism through Electronic /Print Media [7.2.1] Engaging Event
Management Company/Tourism Ambassador for highlighting places of tourist interest in Haryana through print advertisements and other publicity material of Haryana Tourism A 20-second TV commercial and a radio jingle to be made with brand ambassador endorsing Haryana Tourism’s Tourist Complexes. Date -- -- 31/10/2015 -- --
[8] To strengthen the Finalicial Health of Haryana Tourism [8.1] Increasing profitability of Tourist Complexes of Haryana Tourism Corporation [8.1.1] Profitability of Tourist Complexes of Haryana Tourism Corporation will be increase by 25% during the year 2015-16 % -- -- 22 -- --

* Efficient functioning of RFD. Finalize a strategic plan. Finalize the strategic plan for the next year. Date -- -- 30/04/2015 -- --
* Mandatory Objective(s)



Objective Action Success Indicator Unit Actual Value for
FY 13/14 Actual Value for
FY 14/15 Target Value for
FY 15/16 Projected Value for FY 16/17 Projected Value for FY 17/18
Timely submission of draft for approval. On-time submisssion. Date -- -- 25/02/2016 -- --
* Improving internal efficiency/responsiveness/services delivery of department Develop RFDs for all responsibility centres. percentage of RCc covered % -- -- 90 -- --
Implementation of Harsamadhan Percentage of complaints resolved within prescribed timline. % -- -- 90 -- --
Delivery of services as per Citizen Charter. Percentage of targeted services % -- -- 90 -- --
* Mandatory Objective(s)

Acronym




SI.No

Acronym

Description
1 HIDB Haryana Infrastructure Development Board
2 SIHM State Institute of Hotel Management

Description and Definition of Success Indicators and Proposed Measurement Methodology




SI.No

Success indicator

Description

Definition

Measurement

General Comments



Section 5 :
Specific Performance Requirements from other Departments



Location Type

State

Organisation Type

Organisation Name
Relevant Success Indicator
What is your requirement from this organisation
Justification for this requirement
Please quantify your requirement from this Organisation
What happens if your requirement is not met.



Section 6: Outcome/Impact of Department/Ministry


Outcome/Impact of Department/Ministry Jointly responsible for influencing this outcome / impact with the following department (s) / ministry(ies) Success Indicator

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